Island Safe is a premier transport service based in Hawaii, specializing in providing travel assistance for all individuals requiring specialized care. Our expert team consists of licensed Physical Therapists, among other medical professionals, who specialize in mobilizing an acute care population. We are committed to ensuring a seamless, safe, and comfortable journey for our clients, offering the highest level of care every step of the way.

We accompany people who require special care during transit in non-emergent situations. Whether you're a senior needing extra assistance, a patient with complex medical conditions, our team is fully equipped to ensure a safe and comfortable journey. We provide a tailored travel experience, carefully designed to meet the unique needs of each patient.

Once we understand your specific needs, we arrange seamless bedside-to-bedside care. Our process includes a thorough assessment, meticulous travel planning, and a commitment to ensuring a stress-free experience for both patients and their families. We manage all logistics, offering you complete peace of mind.n

Island Safe manages all ticket purchases, ensuring smooth coordination and flexibility for any travel changes. If you have a preferred airline or participate in frequent flyer and loyalty programs, we can accommodate those as well. This approach simplifies the process for our clients.

We can often arrange transport within 24-48 hours, though last-minute requests can be costly. For availability and cost-effectiveness, we recommend booking early. We'll work with you to find the best itinerary for your schedule and budget.

We tailor transport options to each case, offering everything from commercial flights to private jets and ground transport, selecting the most convenient and comfortable mode for each patient.

Our certified caregivers, including nurses and doctors, are trained and licensed in patient care during transport and regularly updated on the latest best practices.

Our caregivers are licensed Physical Therapists and other medical professionals who specialize in the safe and skilled mobilization of individuals with:

• Orthopedic/ traumatic injuries

• Joint replacement surgery

• Spinal surgery

• Spinal Cord Injuries

• Or any other acute care diagnosis

Family members may accompany the client , depending on space and medical needs. We handle all ticket purchases and inform you of any additional costs or limitations.

Yes, with legal guardian approval. We offer child-specific accommodations and have staff trained in pediatric care.

Costs depend on factors like the patient's condition, equipment needs, and travel dates. We offer competitive pricing compared to air ambulances and provide transparent quotes and detailed invoices.

Payment is due upon confirmation of services. Cancellations within 72 hours of travel are subject to non-refundable charges for airfare and caregiver labor, as caregivers schedule their time in advance.

Medical insurance typically does not cover transport costs. However, travel insurance might offer coverage. We can assist with understanding your insurance policy and exploring coverage options.

Cancellations within 72 hours of travel are subject to non-refundable charges for airfare and caregiver labor, as caregivers schedule their time in advance.

All passengers, including clients and caregivers, must clear TSA security. We coordinate with airport authorities to ensure a smooth process, particularly for those with special needs.

To prioritize client comfort and safety, clients and caregivers usually board before other passengers and deplane last.